Mild Velvet values the privacy of individuals who use our website and related services. This Privacy Notice explains how we collect, use, disclose, and protect personal information in connection with our services. By using our services, you agree to the collection, use, disclosure, and processing of your information as described in this Privacy Notice.
Personal Information is information that identifies or could be used to identify a specific person. Personal information does not include de-identified information (anonymized or pseudonymized) or aggregated information derived from personal information.
We may collect a variety of personal information and other data about you and your devices from various sources, as described below.
1. Information You Provide to Us
We collect information that you voluntarily provide when you use our website or interact with us, including when you:
- Register an account
- Contact us through forms or support requests
- Make a purchase or request a service
- Subscribe to newsletters or marketing communications
This information may include:
- Full name
- Email address
- Phone number
- Billing or shipping address
- Payment details (processed securely through third-party providers)
- Any other information you choose to provide
2. Information We Collect Automatically
When you use our website, we automatically collect certain technical and usage information, such as:
- IP address
- Browser type and version
- Operating system
- Device identifiers
- Pages viewed and time spent on our site
- Links clicked and other usage behavior
- Referring URLs and website interactions
We may use cookies, web beacons, and similar tracking technologies to collect this information. You can control the use of cookies through your browser settings.
3. Information from Third Parties
We may also receive personal information about you from third-party sources, such as:
- Service providers and partners who help operate our website or deliver services
- Social media platforms, if you interact with our content or connect via your account
- Public databases or marketing partners, where legally permitted
4. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our services
- Process transactions and send confirmations
- Communicate with you (e.g., for support, updates, or marketing)
- Personalize user experience and content
- Monitor and analyze website performance
- Detect and prevent fraud or security issues
- Comply with legal obligations
5. How We Share Your Information
We may share your information in the following circumstances:
- With service providers and vendors who help us operate our website, process payments, and deliver services
- With legal authorities if required by law or to protect our rights and the rights of others
- In connection with a business transaction, such as a merger, acquisition, or asset sale
- With your consent or at your direction, such as when you authorize a third-party application or service
We do not sell your personal information to third parties.
6. Your Choices and Rights
Depending on your location, you may have rights related to your personal information, including the right to:
- Access the data we hold about you
- Correct inaccurate or outdated information
- Request deletion of your information
- Withdraw consent to marketing communications
- Object to or restrict certain types of data processing
- Lodge a complaint with a supervisory authority (if applicable)
To exercise any of these rights, please contact us at business@mildvelvet.com